Senior Business Process Analyst

Job Locations US-CA-San Diego
Job ID
Job Type
Regular Full-Time
Information Technology


BofI Federal Bank [NASDAQ: BOFI] with approximately $8.6 billion in assets, continues to be one of the fastest growing banks in the nation and is rated in the top 5 of on-line banks in the country!


BofI Federal Bank is seeking a Senior Business Process Analyst who will be responsible for providing support to a fast-paced Technology & Operations department.


Position activities include collaboration with business units, deep dives into deparmental functions and processes, creation of analytics to support Technology and Operations and administration of continues business processes.


Job responsibilities include:

  • Analyze and identify business challenges and opportunities, and solve for them using fact based analysis to make strategic, tactical, and risk-based recommendations

  • Recommend operational improvements by analyzing business functions, gathering information, and evaluating system capabilities
  • Collaborate effectively with management and staff both within and outside Tech and Ops, as well as vendors, to ensure impact on both upstream, downstream, and across company activities, and ensure regulatory compliance

  • Develop and update process map and procedure documentation to reflect changes as needed
  • Document detail requirements, analyze financials (investment and benefits), assess systems, assess any regulatory impacts, and present to senior management

  • Gather, assess, and report data to establish metrics and on-going benefits tracking

  • Effectively and efficiently manage and report on agreed-to initiatives to completion

  • Document process map and procedural changes
  • Perform other projects, support and duties as assigned by management

Key Skill Sets or Knowledge Requirements:

  • Strong logical thinking, problem solving, and decision making skills

  • Ability to assess both big picture, and ability and willingness to be detail oriented
  • Excellent interpersonal skills, ability to prepare presentations to senior management

  • Ability to write SQL queries to answer business ad hoc requests, strong Excel and PowerPoint skills

  • Self-directed, disciplined, well-organized, and able to flourish in a fast-paced environment

Desired Career Experience & Education Requirements:

  • 3+ years experience in a problem solving/ analytical role for a fast-paced organization
  • 3+ years of financial services and/or management consulting experience
  • Track record of fact based communication to support senior decision making

  • Bachelor’s Degree in Business Administration, Finance, and/or Operational Management from a highly recognized university


Job Functions & Work Environment:


While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.  


The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.



Equal Employment Opportunity:


BofI Federal Bank is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.



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