BOFI Federal Bank [NASDAQ: BOFI] Over $9 billion in assets and one of the fastest growing banks in the nation, ranked in the top 5 of online banks in the country
As the Contact Center Technology Manager, you’ll have the dream job of designing and how the bank leverages omnichannel technology to perfect our customer interactions. Blending the best of technology and business savvy, this role will lead a newly formed Omnichannel team collectively responsible for the delivery, optimization and relentless pursuit of perfection for all customer contact channel solutions throughout the bank.
Specific areas of concentration include:
Key traits which distinguish the successful candidate:
The technology we’re using is new, so we understand that finding a candidate with every possible skill isn’t realistic. That’s why we’re focused on innovation and the ability to drive change.
Job Functions & Work Environment:
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Equal Employment Opportunity:
BofI Federal Bank is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.